Data protection

STAHLWILLE Eduard Wille GmbH & Co. KG, Lindenallee 27, 42349 Wuppertal, Germany (hereinafter: "we") is responsible for managing this website and is the data controller responsible for the personal data collected from users (hereinafter: "you") by the website as defined in legislation (German Federal Data Protection Act).

We will protect your privacy and your personal data. We collect, process and use your personal data in compliance with the provisions in these data protection terms and applicable German data protection legislation, in particular the German Federal Data Protection Act (BDSG) and Telecommunications Media Law (TMG).

The following provisions regulate which personal data about you we collect, process and use. Please read these terms & conditions carefully.

1. Collection and use of personal data

1.1 Personal data refers to any information concerning the personal or material circumstances of an identified or identifiable natural person (you, the data subject). This includes your name, age, email address and possibly your phone number, credit card and bank account details and your VAT details, where applicable.

1.2 This personal data also includes such information as the way you use our website. In this context, we will collect the following personal data about: Information about your visits to our website such as scope of data transfer, the location from which you retrieve data from our website, as well as other connection data and sources that you retrieve. This is done usually by the use of log files and cookies. More detailed information to log files and cookies can be found below.

2. Intended use

We use your personal data for the following purposes:

2.1 In order to provide the services requested by you, especially the download of software;

2.2 To carry out our obligations arising from any contracts entered into between you and us;

2.3 To inform you about changes in our services and provide you with security-related information.

3. Information about your computer and cookies

3.1 Every time you access our website, we will collect the following information about your computer: your computer's IP address, the request by your browser and the time of this request. In addition, the status and the amount of data collected in connection with this request are recorded. Your computer's IP address is stored only for the duration of your visit to our website and deleted immediately thereafter or anonymised by truncation. The remaining data is stored for a limited period of time. We use this information to operate our website, in particular to determine and eliminate any errors in the website, to determine the load on the website and to make adjustments or improvements.

3.2 By means of a web-based analytical service, Google Inc.'s Google Analytics, we also collect information about the way you use our site through cookies. Cookies are small text files that are stored on your computer and saved by your browser that contain details of the browser settings and data that is exchanged with our server. Cookies generally contain the name of the domain from which the cookie data is sent, information about the age of the cookie and an alphanumeric identifier. Cookies enable our system to recognise your computer and to make certain settings available immediately. As soon as a user accesses the platform, a cookie is stored on the user's computer's harddisk. Cookies help us to improve our website and enable us to offer you a better service that is more closely tailored to your needs. They enable us to recognise your computer on your next visit and this allows us to take these steps:
– To store information on your computer about your preferred activities on the website and thus to train the website to meet your individual interests. This will include advertising, for example, selected to match your personal interests;
– To expedite handling of your enquiries;

3.3 The cookies we use store only the data outlined above relating to your use of the website. This is not done by identifying you personally but by assigning an ID number to the cookie (cookie ID). There is no link between the cookie ID and your name, your IP address or any other data that would enable the cookie to identify you. Point 3.4. provides you with details on preventing browser cookies.

3.4 If you would prefer not to use cookies, you can set your browser so that you opt out of automatic installation of cookies for specific sites or sites in general. Please note that, if you do, you use of our website may be restricted and may not work at all. If you wish to accept only our own cookies, but not the cookies of our service providers and partners, you can choose the "Block third-party cookies" setting in your browser.

4. Data security

All the information you provide us with will be stored on servers within the European Union. The security of your personal information is important to us, but please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We secure our website and other systems by means of technical and organisational measures against loss, destruction, access, modification and distribution of your data by unauthorised persons. In particular, your personal data stored by us is transmitted in encrypted form.

Information about your use of this website that is generated through the use of Google Analytics will be transmitted to and stored on a Google Inc. server in the USA.

5. Your data will not be transferred to third parties

Personal data provided by you will not be disclosed to third parties unless you have agreed to allow us to do so or unless such disclosure is permitted or required by law, a court of law or a regulatory authority. This may, in particular, be related to the provision of information in connection with criminal investigations, to defend against danger or to enable intellectual property rights to be secured.

6. Data protection and third-party websites

The website may contain hyperlinks to and from third-party websites. If you follow a link to one of those sites, please note that we cannot vouch for and have no influence on the content of those sites and cannot accept any liability for any lack of data protection. Please check the data protection provisions in force on such sites before you entrust any personal data to them.

7. Modifications to these data protection provisions

We reserve the right, at our sole discretion, to modify or replace these terms at any time with effect for the future. The current version is available on the website. Please visit the site regularly and find out about the applicable data protection provisions.

8. Your rights and contacts

You are entitled to see what personal data we have stored about you at any time and free of charge, request modifications and/or removal and/or blockage. For this purpose, or to get more information about this, please contact us at marketing(at) If you have any queries or comments regarding the collection, processing and use by us of your personal data, please contact us using the contact details given below.

9. Communication by e-mail

Communication by email may be subject to security weak points. Email to our employees can be intercepted and read by other users of the Internet. If we receive an email from you we will assume we are entitled to respond to you using the same method. Otherwise, we would ask you to use a different form of communication such as normal post.

10. Copyright and trademarks

The authors have made every attempt to ensure that the copyright in all images, sound files, video clips and copy has been observed, and that the images, sound files, video clips and copy used here have either been created by the authors themselves or are from licence-free sources. Any trademarks and brand names referred to in this website are the property of their respective owners without restriction. Merely using the name or mark on this site does not imply that those names or marks are not subject to the restrictions imposed by their owners. Copyright in all documents, images, sounds and publications created by these authors is expressly retained by the authors. Reproduction, copying and storage of any such images, sound files, video clips and copy in any form whatever, temporarily or permanently, whether electronically or otherwise requires prior written approval by the authors of this site.